iM Service Design 

We design creative and sustainable services that meet real social and consumer needs
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+44 (0)117 373 0053

Bristol, UK

Our Services

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IM Service Design Research and insight
Service design, redesign and innovation
IMSD Co-creation and user engagement

imsd_logo_web_tiny.jpg Customer Health Check

imsd customer health check

Client testimonials

"If you're running service business you should have a chat to IMSD. The insight they gave us into our service design was HUGELY valuable." 

Stephen King, Managing Director   F-works

Bristol City Council

View Our Local Library Project

The University of the West of England

Contextual Ethnography Read More

Oxfam

Project Integrate read more

F-works

f-works

Krstl

Krstl Consumer study read more

Design Led - User Research

Cycling safety gear study